The soft skill is often used to describe the skills which characterize relationship with other people or these are the skills which are about how to approach life and work.

Hard skills or jobs specific skills are technological skills which normally remains same within the competitors. It is the difference in their soft skills which makes one the market leader and provides that extra edge over its competitors. The topic in vast but we customize the package which is based on the requirements of customer as well as our analysis or audit of the organisation and include topics such as:-

• Communication skills including verbal, vocal and body language.
• Emotional intelligence.
• Time and stress management.
• Leadership skills.
• Team building.
• Conflict management.
• Negotiation and selling skills.
• Interpersonal skills.
• Customer service.
• Corporate social responsibility.
• Goal setting.
• Creativity and problem solving.